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Patients comment about their surgery experiences

We take every patient satisfaction survey very seriously. And we love being able to share positive comments with our staff. Here are the recent patient comments regarding their experiences in our Surgery Center. Thank you for trusting us with your surgical needs!
• From the time we checked in until we were able to leave after my daughter’s surgery, our experience was exceptional. The nurse who checked us in before surgery was so great. The anesthetist was phenomenal, explaining everything that would happen so my daughter wouldn’t be scared. Your staff and hospital blew me away. Everyone had a smile on their face. Everyone was friendly, knowledgeable, and reassuring. You have a phenomenal hospital fueled by incredible people. Thank-you for such a tremendous experience. I will highly recommend OCAHS and the doctor to family and friends.
• In all of our visits to both the clinic and the hospital, we have always been very pleased with the facilities and the staff. Orange City should be very thankful for the quality of medical care here! On the reverse side of this form, I would have marked everything “excellent”.
• Like the ability to coordinate colonoscopy and thyroid scan the same day.
• I have been so thankful for all the staff! Since changing my health care to OCAHS, I have gotten nothing less than the best care!
• This was his 2nd surgery here. Both times the staff and nurses took excellent care of him.
• I liked the reassurance by the nurse and honesty by the staff when they made a small mistake.
• You could put a sign on the wall in each room offering someone to pray with people before they go into surgery. This avoids anyone being asked verbally and having to say “no”, but also allows for those who would like that service.
• All staff was very friendly, listened attentively, and answered questions whenever possible or told us who would know.
• Awesome nurses! So helpful and understanding.
• The nurse in charge of my visit was excellent and easy to communicate with as were the rest of the support staff. Very happy with OCAHS! Excellent care! Thanks to all involved.
• Everything went very well.
• It was all excellent. The food/service was also excellent. It’s all about the staff and they are amazing, happy, helpful, and polite.
• My overall experience could have been improved by a longer bed and a nice wine with dinner
• It was a very good experience, as good as surgeries can be. It was an icy day, and I was called and asked to park at the door and someone would park my car for me. Very courteous and thoughtful.
• Prompt and on-schedule!
• In a hospital setting, I’m not sure you care like is advertised; when you advertise, and patients are treated with care, that means a lot!! Very professionally done with everything!
• Liked the efficiency.
• Liked the drugs and wonderful staff. Nurses were wonderful; doctors were professional. Thankful for you all.
• My nurse was amazing! Nice nap. Everyone was great!
• I liked having the procedure first thing in the morning. No need for improvement. Everything went well; was a positive experience.
• I truly can’t see how it could be any better. The OCAHS staff is very admirable and professionally polite.
• Liked the care, concern, respect, and information provided, not only to me, but also to my husband.
• Nothing you can do about it, but make the colonoscopy prep easier. I guess it’s worth it in the long run.
• If people are not satisfied with local area doctors or hospitals, we always tell them to try OCAHS, and they will never go back to where they were before.