Visitor Guide

Orange City Area Health System Visitor & Family Guide:

At Orange City Area Health System, we want you to feel at home when you are visiting. We're here to make your hospital visit as enjoyable and comfortable as possible. Our website has all the information you need about our services, programs, staff, and facilities to help make your stay more convenient and pleasant. And if you can't find what you're looking for, don't hesitate to give us a call at (712) 737-2000, our team is always happy to assist you in any way we can.

Visiting Your Loved One:
We understand the importance of having your family and caregivers close to you during your stay with us, as they play a crucial role in your recovery journey. We welcome visitors with open arms, and our staff is always here to help you find the best visiting options according to your recovery plan. Please note that the main entrance is locked at specific hours, but visitors can still enter through the Emergency Department. Parking for patients and visitors is available in the lots directly north and south of the hospital. Handicap parking is available near the entrances. Patients and visitors are asked not to park in the reserved areas or certain designated areas. We look forward to making your stay as comfortable and enjoyable as possible.

Interpreters:
If you or a family member does not speak English and would like an interpreter, please contact your nurse or a social worker.
Si usted o miembros de su familia no hablan Ingles y gustarian un traductor, favor de contactar a su enfermera o a su trabajador social.

Puddle Jumper Grille:
Our dietary team is committed to preparing and providing high quality, nutritious, and delicious foods for our patients, families, staff, and visitors. The menu found in your room includes all the options for breakfast, lunch, and dinner. Please ask your nurse or care team for assistance, or to check on any special dietary restrictions or needs prescribed for you during your stay. The Puddle Jumper Grille, located on the lower level, features a variety of options and is open the following hours for your family and visitors:

Breakfast: 7-10:15 am
Noon meal: 11:00 am-1:00 pm
Evening meal: 5-6:30 pm

Gift Garden Gift Shop:

The Gift Garden is conveniently located near the front lobby of our campus, between the hospital and the clinic. Staffed by volunteers, with all proceeds going directly to the health system’s Auxiliary to help fund needed equipment and services, it features greeting cards, baby gifts, plush toys, home decor, clothing, accessories and jewelry, and seasonal merchandise. The shop also carries snacks, balloons, and freshly-brewed coffee. Visitors should check with the patient care team or the nurse’s station before bringing gifts of food or drink to patients, to ensure it is appropriate for the patient’s medical needs.

Gift Garden Gift Shop
Hours of operation are:
Monday-Friday 9:30 am-4:30 pm

Mail Delivery:
Mail is delivered directly to your room each weekday morning. Mail should be addressed as follows:

Your full name
Orange City Area Health System
1000 Lincoln Circle SE
Orange City, IA 51041

Mail arriving following your discharge will be forwarded to your home address.

Hotel Accommodations:

Hampton Inn Orange City
914 8th Street SE
Orange City, IA 51041

Dutch Inn & Suites
810 Lincoln Pl SE
Orange City, IA 51041