HomeNewsORANGE CITY AREA HEALTH SYSTEM RECEIVES TOP RATING FOR PATIENT EXPERIENCE BY CMS

ORANGE CITY AREA HEALTH SYSTEM RECEIVES TOP RATING FOR PATIENT EXPERIENCE BY CMS

One of 266 hospitals in nation with 5-star rating

CMS (Centers for Medicare and Medicaid Services) released new Patient Experience star ratings July 31, giving 266 hospitals nationwide a rating of five stars.

The federal administrator of the nation’s major healthcare programs assigned a patient experience star rating to 3,478 hospitals based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores collected from January 1 through December 31, 2019.

Ratings are derived from the HCAHPS survey, which is administered to a random sample of adult patients across all types of medical conditions between 48 hours and six weeks post-discharge. Surveys are not restricted to Medicare beneficiaries. To receive a rating, hospitals must have received at least 100 completed HCAHPS surveys over a given four-quarter period and be eligible for public reporting of the measures.

CMS gave 266 hospitals (8 percent) five stars for patient experience, the highest score a hospital can receive. Orange City Area Health System was one of 13 hospitals in Iowa to receive the five star rating.

A list of the 5-star hospitals in each state can be found here: https://www.beckershospitalreview.com/rankings-and-ratings/266-hospitals-with-5-cms-stars-for-patient-experience.html