Orange City Area Health System has been named one of America’s 100 Best Hospitals for Patient Experience by the Women’s Choice Award®, America’s trusted referral source for the best in healthcare. The award signifies that Orange City Area Health System has been ranked within the top 100 hospitals of similar size based on number of beds, of which there were four categories. This is the sixth consecutive year that the health system has received this distinction.
According to the Agency for Healthcare Research and Quality, good patient experience positively correlates to disease management, adherence to treatment plans, and health outcomes. Providing good patient experience also results in greater employee morale and satisfaction, thereby reducing turnover and helping recruit top talent. Orange City Area Health System is one of a total of 400 award recipients representing the hospitals that have met the highest standards for patient experience in the U.S. by the Women’s Choice Award.
“It is particularly gratifying to receive this recognition because it comes from those we strive to serve,” commented Marty Guthmiller, CEO of Orange City Area Health System. “It is a testament to the care provided by our health system team every day.”
“This hospital was awarded because it is one of the best at treating their patients the way their patients want and expect to be treated,” said Delia Passi, founder and CEO of the Women’s Choice Award. “Healthcare choice is a critical decision, particularly for women, who make over 80% of healthcare. Our designation makes it easier for her to choose a healthcare partner where she and her family are more likely to have a better experience and outcome.”
The methodology used to select Orange City Area Health System as one of America’s 100 Best Hospitals for Patient Experience is unique in that it evaluates specific Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey results along with primary research about women’s healthcare preferences.
The Women’s Choice Award collects the data for the following HCAHPS survey measures and uses a weighted average to award the best hospitals for patient experience:
- Effective communication with nurses and doctors
- Responsiveness to requests for help
- Providing patient recovery information
- Explanation about medications before being administered
- Bathroom and room cleanliness
- Peacefulness of room at night
- Patient recommendation rating
For more information on America’s 100 Best Hospitals for Patient Experience, please visit https://www.womenschoiceaward.com/best-hospitals/