HomeNewsORANGE CITY AREA HEALTH SYSTEM Receives National Recognition for Performance Leadership in Patient Satisfaction

ORANGE CITY AREA HEALTH SYSTEM Receives National Recognition for Performance Leadership in Patient Satisfaction

Orange City Area Health System announced it has been recognized by The Chartis Center for Rural Health/iVantage Health Analytics and the National Organization of State Office of Rural Health (NOSORH) for overall excellence in Patient Satisfaction, reflecting top quartile performance among all rural hospitals in the nation. “This recognition is a direct reflection of the care we provide, by those who receive it,” commented Marty Guthmiller, CEO of Orange City Area Health System. “As such, it is a testament to the quality of care provided by our staff, and a direct reflection of their efforts.” The rankings are determined each year using iVantage Health Analytics’ Hospital Strength INDEX®, the industry’s most comprehensive and objective assessment of rural hospital performance. In partnership with NOSORH, iVantage Health Analytics has developed a data-driven program designed to identify excellence across a broad spectrum of indicators relevant to hospital performance and patient care. The Hospital Strength INDEX captures performance metrics for all rural and Critical Access Hospitals. Leveraging data from public data sources, INDEX aggregates data from more than 50 individual metrics into three major categories and eight pillars to derive a single strength overall rating for each facility. “As we celebrate the importance of rural healthcare, it’s great to recognize these top performers who are excelling in managing risk, achieving higher quality, securing better outcomes, increasing patient satisfaction, or operating at a lower cost than their peers,” said Michael Topchik, National Leader of the Chartis Center for Rural Health. “These leaders serve as a benchmark for other rural facilities as they strive to achieve similar results and provide a blueprint for how to successfully run a hospital and serve their communities amidst today’s uncertainty and mounting pressures.”