Women's Choice Award
Orange City Area Health System has been named a recipient of the Women’s Choice Award as one of America’s 100 Best Hospitals for Patient Experience for the 10th consecutive year. This distinction is the only award that identifies the nation’s best healthcare institutions measured against the needs and preferences of women, providing her the opportunity to identify which hospitals deliver the quality patient experience she seeks for her and her family.
Being named and recognized as a hospital of choice among women represents the strongest and most important consumer message in today’s healthcare marketplace. It considers that women account for 94% of all healthcare decisions for her and her family.
“We are honored that the women we serve in this region have indicated their confidence in us through this award,” said Marty Guthmiller, CEO of Orange City Area Health System. “It is a testament to our employees and their commitment to making the patient experience the best it can be for every patient, every day.”
The qualification process for America’s 100 Best Hospitals for Patient Experience is unique in that it is the only national list that focuses on female patient satisfaction and recommendation scores. The process begins with scores derived by the Centers for Medicare and Medicaid Services for each hospital in the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) database. The score takes a subset of the questions HCAHPS uses that research and experience shows are most important to women, and weight is applied to each of those questions to adjust for relative importance and arrive at a numerical score.
